Desktop Wallet Help

Wallet Doesn't Have Connections

Is your wallet not syncing or having trouble downloading the blockchain?

See our guide on how to troubleshoot wallet syncing issues.

Wallet Recovery

Did your computer or hard drive crash? Do you need to restore your wallet? Would you like to install the desktop wallet on a new computer?

The following steps will only work if A) your coins are NOT in the Legacy Account, and B) you have your 24-word mnemonic phrase.

Please see our guide on how to recover your desktop wallet.

QT Wallet Help

Wallet Doesn't Have Connections

Is your wallet not syncing or having trouble downloading the blockchain?

See our guide on how to troubleshoot wallet syncing issues.

Wallet Recovery

Restoring your wallet from a back up? Your computer crashed? Just bought a new computer and would like to install your wallet on a new computer? Please see our QT Wallet Recovery Guide for instructions.

Importing A Paper Wallet

Do you have a Paper Wallet? If so, please follow our Paper Wallet Import Guide to import your paper wallet into the QT wallet.

Installing QT Wallet On RaspberryPI

Want to use your RaspberryPI device as your wallet? Follow our RPI guide on installing the Electra QT wallet on your device.